Change FTP Configurations FileZilla Failed to Retrieve Directory Listing. FileZilla Failed to Retrieve Directory Listing Fix 1. Enter “ 2100 ” in the first box and the second box. Click on the “ Passive Mode Settings ” option from the left pane and check the “ Use Custom Port Range ” option. Click on the “ Edit ” option and select “Settings” from the list. To do that: Launch the “FileZilla Server ” on the “ Server ” computer.Thus, you hit the classic firewall issue when FTP data channel was not created due to the necessary port was not opened. Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing.Error: Failed to retrieve directory listing Status: Connection closed by … Command: LIST Response: 425 Failed to establish connection. Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Switching to Binary mode. If the client tries to connect but the "data" connection is being blocked by firewall, then depending on the client, you will receive a message similar to one of the above. Connection timeout." The above error messages may be received when using the "get", "mget", or "dir" commands in ftps.For details see my guide to network configuration for FTP passive mode. You need to make sure that the firewall allows inbound connections on the ports the server uses for passive mode transfers. The server is probably behind a firewall and the firewall is not configured correctly to allow the FTP data connections. In the right panel, check Use Custom Port Range option and enter 2100 in the two boxes. In FileZilla Server Options window, navigate to General settings > Passive mode settings tab and highlight it in the left panel. Launch the FileZilla Server on the Server computer. Step 1: Custom port range in FileZilla.Timeout detected data connection could not retrieve directory listing error listing directory.
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